When Will My Security Deposit be Returned?

In North Carolina, a preliminary accounting of your security deposit is due within 30 days and full accounting and return of any deposit to you is due within 60 (30 days for South Carolina). We try really hard to get it all done within the 30 and typically can get it done even sooner if there is no work to be done at the property and utilities are left in your name through the end date of your lease. Deposits will be refunded via direct deposit (if you had this setup) to the primary tenant on the lease.

We will also share with you a comparison of the Move-in and Move-out inspections.

The best way to ensure a timely return of your deposit is to keep all utilities on through the lease end date and make sure you complete the move-out checklist (can be found under the documents section of your portal).